FAQ

Frequently asked questions

Do you offer just a logo?

We believe to create a successful brand you need more than just a logo. We want to tell your brand's full story and need more than just one design to do that.

How long is the process

The branding process takes about 6 weeks to complete. 

I already have a logo, can you design the rest of my assets?

We believe we're able to make the most impact for your business by creating a completely custom brand identity from the ground up. We work best when we're able to start fresh with a new design we create ourselves, that is why we do not work with past design elements. 

Do you offer a payment plan?

Yes! A non-refundable 34% deposit is due to secure your spot on our calendar. The remaining two payments are broken up over the length of the project so that you can confidently invest in your business with ease. If you need a different payment plan, just ask! 

What if I don't like the designs?

We start each project with an in-depth brand discovery to be sure we are both on the same page. If we still don't provide you with a design you are happy with you will not have to pay the remaining balances based on the amount of design time we've put towards the completion of your project. We rarely see this happen but want to make sure you are happy with the final product. 

Still have some questions for us?

ask us anything!

I'm Alex, your lead designer and creative director. I have been working in the creative business for the past 10 years, loving every minute of it. I fill my work with modern typography, lots of white space, and trendy color schemes. When I'm not hunched over my Mac you can find me at the dog park with my dog Oakley, or trying a new restaurant with friends.  

Hello,

@sonrisastudio

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